Privacy policy

Who we are

Gymbo is a product of Material Lab. You can reach us about privacy at [email protected]. This policy covers the Gymbo iOS app and the getgymbo.com website.

What we collect

• Your account. When you sign up as a trainer, the name and the phone number and/or email you use to sign in.
• Data you enter about your clients. Client names, contact details, the classes you log, and the payments and balances you record. You enter this information, and you decide what to add.
• Waitlist. If you join the waitlist on getgymbo.com, the name and email you submit.
• Usage analytics. Privacy-friendly, cookieless analytics (Umami) — aggregate page views and events, with no personal profiles and no cross-site tracking.
• Technical data. Standard logs (such as IP address and device or browser type) used to keep the service secure and working.

How we use it

To provide and operate Gymbo, maintain your account, respond to support requests, improve the product, keep it secure, and tell you about the service. If you joined the waitlist, we use your email to let you know when it's your turn and share launch updates.

Payments

Gymbo helps you record the payments your clients make to you (cash or UPI) and keeps the running balance for your bookkeeping. Gymbo does not process payments, move money, or store card or bank details — the payment happens directly between you and your client.

How we share it

We do not sell your data. We share it only with service providers who help us run Gymbo (for example, our cloud database, hosting, and analytics providers), under appropriate confidentiality terms, and where required by law. We never contact your clients.

Your clients' information

The client records you enter are yours. We process them on your behalf so the app can work. You are responsible for having a lawful basis and any consent needed to store and use your clients' information in Gymbo.

Storage and security

Your data is stored on reputable cloud infrastructure, and we use reasonable technical and organisational measures to protect it. No method of storage or transmission is ever 100% secure, but we work to keep your data safe.

Keeping and deleting your data

We keep your data while your account is active. You can export your data from the app at any time, and you can ask us to delete your account. After deletion we remove or anonymise your data within a reasonable period, except where we must keep some records to meet legal obligations.

Your choices

You can access, correct, export, or delete your data — in the app or by emailing us. If you're on the waitlist and don't want our emails, you can unsubscribe at any time.

Children

Gymbo is for professional trainers and is not directed to children. Please don't use Gymbo if you are under 18.

Where we operate

Gymbo is operated from India, and your data may be processed there and by our service providers.

Changes to this policy

If we make material changes, we'll update this page and the date above. Please check back from time to time.

Contact

Questions about your privacy? Email [email protected].